Welcome to Seven Hills Trekking (“we,” “our,” or “us”). By using our website sevenhillstrekking.com or booking any of our trekking and travel services, you agree to the following Terms and Conditions. Please read them carefully before making a booking.
1. Booking and Payments
- All bookings must be made through our website, by email, or through authorized agents.
- Prices are subject to change without prior notice; however, confirmed bookings will be honored at the agreed rate.
- A deposit or full payment may be required at the time of booking, depending on the chosen package.
- Payments are processed securely through trusted payment gateways. We do not store sensitive payment details.
2. Cancellations and Refunds
- Cancellation policies vary depending on the package and will be shared at the time of booking.
- Refunds (if applicable) will be made after deducting service charges or cancellation fees.
- We are not liable for losses caused by flight delays/cancellations, weather disruptions, political unrest, natural disasters, or events beyond our control.
3. Responsibilities of Travelers
- Travelers must carry valid identification, passports, visas, and permits required for trekking in Nepal and other regions.
- You are responsible for your personal belongings and health throughout the journey.
- Trekking requires a reasonable fitness level. Please consult a doctor if you have medical concerns before joining a trek.
4. Altitude and Health Risks
- Trekking in high-altitude regions involves risks such as altitude sickness, extreme weather, and challenging terrain.
- While we provide guidance and experienced support, we cannot be held responsible for health issues, accidents, or injuries caused by altitude or physical exertion.
5. Travel Insurance
- Comprehensive travel insurance covering medical emergencies, helicopter evacuation, trip cancellations, and accidents is strongly recommended.
- Travelers without insurance accept full responsibility for any medical or emergency expenses incurred.
6. Intellectual Property
- All content on our website (text, images, itineraries, and logos) is the property of Seven Hills Trekking and protected by copyright laws.
- No content may be copied, shared, or reproduced without our prior written permission.
7. Limitation of Liability
- We make every effort to provide accurate information and safe services, but we are not liable for any direct, indirect, or incidental damages resulting from the use of our website or participation in our services.
- Force majeure events such as natural disasters, strikes, political unrest, or unforeseen circumstances relieve us of liability for service disruptions or cancellations.
8. Changes to Terms
- We reserve the right to update or revise these Terms and Conditions at any time without prior notice.
- Continued use of our website or services constitutes acceptance of any updated terms.
9. Governing Law
- These Terms and Conditions are governed by the laws of Nepal.
- Any disputes shall be subject to the exclusive jurisdiction of the courts in Kathmandu, Nepal.
10. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us:
Seven Hills Trekking
Kathmandu, Nepal
📧 Email: info@sevenhillstrekking.com
🌐 Website: sevenhillstrekking.com
📞 Phone: +977-982-8919026
Effective Date: September 22, 2025